Blame and Perspective

Blame is built into the English language, and this affects us deeply, and silently. If I drop my mother's favourite china plate in the kitchen, in English we might say, "You dropped the plate!"...

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Why do we feel shame?

Shame is one of the most counterproductive and long-term harmful emotions.   When we feel shame we self-destruct, we push others away and we make the situation worse - without intervention this can...

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Judging is Easy, Empathy is Hard

We judge. Human beings judge. It's unavoidable. We can choose, however, to set our first judgements aside and look again, look harder, and look for the story that we aren't seeing. What's the...

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Judging is Easy, Empathy is Hard

We judge. Human beings judge. It's unavoidable. We can choose, however, to set our first judgements aside and look again, look harder, and look for the story that we aren't seeing. What's the...

read more

Why Do We Feel Shame?

Shame is one of the most counterproductive and long-term harmful emotions. When we feel shame we self-destruct, we push others away and we make the situation worse - without intervention this can...

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Ugly Words

A good writer will ask themselves, every time they publish, if they have said anything unavoidably ugly.

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Changing Gears

I've been so bogged down by: the tactics, the monetisation models, the go-to-market strategy, that I forgot to remind myself that it all starts with a promise to help someone who needs to take...

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