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Judging is Easy, Empathy is Hard

We judge. Human beings judge. It’s unavoidable. We can choose, however, to set our first judgements aside and look again, look harder, and look for the story that we aren’t seeing. What’s the difference between the story we see, and the story the...

Why Do We Feel Shame?

Shame is one of the most counterproductive and long-term harmful emotions. When we feel shame we self-destruct, we push others away and we make the situation worse – without intervention this can feel like a downward spiral. Depression feeds on this (the shame...

Ugly Words

A good writer will ask themselves, every time they publish, if they have said anything unavoidably ugly.

Changing Gears

I’ve been so bogged down by: the tactics, the monetisation models, the go-to-market strategy, that I forgot to remind myself that it all starts with a promise to help someone who needs to take action.That thing that they need to move on is something that I am...