Blame is built into the English language, and this affects us deeply, and silently. If I drop my mother's favourite china plate in the kitchen, in English we might say, "You dropped the plate!"...

Shame is one of the most counterproductive and long-term harmful emotions.   When we feel shame we self-destruct, we push others away and we make the situation worse - without intervention this can...

We judge. Human beings judge. It's unavoidable. We can choose, however, to set our first judgements aside and look again, look harder, and look for the story that we aren't seeing. What's the...

Let’s stop judging fish on their ability to climb trees, or squirrels on their ability to swim.

We judge. Human beings judge. It's unavoidable. We can choose, however, to set our first judgements aside and look again, look harder, and look for the story that we aren't seeing. What's the...

Shame is one of the most counterproductive and long-term harmful emotions. When we feel shame we self-destruct, we push others away and we make the situation worse - without intervention this can...

I always have my phone set to Do Not Disturb unless I’m expecting an important phone call. Why?

A good writer will ask themselves, every time they publish, if they have said anything unavoidably ugly.

I've been so bogged down by: the tactics, the monetisation models, the go-to-market strategy, that I forgot to remind myself that it all starts with a promise to help someone who needs to take...